Become an AUK Community Cardholder Support the work of Alopecia UK, feel a part of a caring community, and save money on products and services too! Our AUK Community Card (previously known as ‘AUK VIP Card’) works in conjunction with our Service Directory and gives AUK Community Cardholders access to many discounts on offer from participating businesses. “The cost of my wig was £650 but the supplier offered a 10% discount for AUK Cardholders so I saved £65. Definitely worth the cost of my Card!” 2021 VIP Cardholder “I’ve followed Alopecia UK for some time now. I have gained so much by participating in their groups but I have to say when I see the pictures of the kids events it warms my heart. I would have loved there to have been such activities when I was a child with alopecia. I’m so glad to know that I’m supporting the work of a charity that is so close to my heart. Keep it up Alopecia UK.” 2022 VIP Cardholder We really hope many of you will want to join our AUK Community and become a Cardholder. Not only is it an opportunity to grab some discounts and save some money, it’s a fantastic way to show your support to Alopecia UK and help us to achieve our aims around Support, Awareness and Research. And supporting a small charity brings unlimited amounts of warm fuzzy feelings! The biggest change from the previous ‘AUK VIP Card’ is that the AUK Community Card is yours for a one-off payment of £35. We will not be asking AUK Community Cardholders to renew their card the following year. Your AUK Community Card is valid for as long as Alopecia UK offers this AUK Community Cardholder Scheme. Please read our FAQs and T&Cs below for full details. BUY YOUR AUK COMMUNITY CARD HERE AUK Community Card FAQs By becoming an AUK Community Cardholder, am I now a member of the charity? Alopecia UK is not currently a membership charity. Our legal structure is not set up this way. However, we know many people who support Alopecia UK feel they are members. We want our AUK Community Cards to offer a way for those wishing to support Alopecia UK, to feel a part of the charity and the wonderful community of people that we support. We regularly refer to 'our community’, and we see a brilliantly, supportive community feel in everything we do – support groups, events, online peer support spaces. Alopecia UK couldn’t continue its work without the support of our community and we want to offer the AUK Community Card as a way to support Alopecia UK, whilst also getting benefits back too! We hope the discounts offered by participating businesses to AUK Community Cardholders are a real help to those purchasing products and services. When does my AUK Community Card expire? Your AUK Community Card does not have an expiration date. We will not be asking you to renew this card the following year (this is different from the previous VIP Scheme). Your AUK Community Card is valid for as long as Alopecia UK offers the AUK Community Cardholder Scheme. Whilst we have no intention to withdraw our AUK Community Cardholder Scheme, we are a small charity which finds itself continually having to adapt to changing circumstances. We reserve the right to withdraw our AUK Community Cardholder Scheme at a future date should we feel it to be in the best interests of the charity. My usual supplier isn’t on the directory. What can I do? If your local supplier is not currently included in our Service Directory, why not encourage them to sign up? We want to include as many businesses as possible who do good work and are recommended by the alopecia community. You can recommend a business by completing our Business Recommendation form here. We will then contact them to see if they would like to join our Service Directory. How do I know which businesses offer discounts to AUK Community Cardholders? You can look through all the Service Directory businesses on our website here. On each page you will be able to see if they offer a discount to AUK Community Cardholders and what that discount is. How do I claim an AUK Community Cardholder discount? If a Service Directory supplier offers discounts to AUK Community Cardholders, this can be obtained in salon by simply showing a participating supplier your AUK Community Card. If a participating supplier is an online retailer, you will need to use the discount code provided to you on your card. What happens if I lose my AUK Community Card? Please keep your AUK Community Card safe. If you lose it, we are able to issue a replacement card but there will be an admin charge payable of £15. Please email us at [email protected] to request a replacement card. As an AUK Community Cardholder, how do I claim my 'unlimited warm fuzzy feelings'? We encourage you to take a look at all the resources available on our website and the latest news from Alopecia UK. Everything we do is only possible with the support of donors, fundraisers and AUK Community Cardholders. By joining our community and becoming an AUK Community Cardholder, you have helped to improve the lives of those affected by alopecia. You have made a difference (warm fuzzy feelings should kick in about now!) BUY YOUR AUK COMMUNITY CARD HERE AUK Community Card T&Cs By purchasing the AUK Community Card, you agree to be bound by these terms and conditions (T&Cs) The AUK Community Card has no cash value. Participating AUK Service Directory businesses can amend or withdraw the discounts/perks they offer to AUK Community Cardholders at any time. Alopecia UK will use reasonable endeavours to keep the Service Directory up to date with latest offers, but ultimately participating businesses can withdraw their support of the AUK Community Cardholder Scheme at any point. Alopecia UK is not liable in any way in the AUK Community Card is not accepted for any particular transaction. Participating Service Directory businesses reserve the right to refuse the AUK Community Card at their absolute discretion. In most cases, the AUK Community Card discount will not be eligible with other discounts and offers. Becoming an AUK Community Cardholder does not result in legal membership of Alopecia UK. Alopecia UK is not a membership charity. The AUK Community Card is valid for as long as Alopecia UK offers the AUK Community Cardholder Scheme. Alopecia UK reserves the right to change the appearance and conditions of the AUK Community Card, or withdraw the AUK Community Cardholder Scheme at any time. Your AUK Community Card is strictly not-transferable and so cannot be used by anyone other than the Cardholder. Participating businesses may ask you to show photo identification to confirm that you are the AUK Community Cardholder. Any attempted misuse of the AUK Community Card will result in cancellation of the card. If you lose your AUK Community Card, a replacement will be issued but an admin fee of £15.00 will be payable to Alopecia UK. Alopecia UK will not share personal data of AUK Community Cardholders with third parties. Alopecia UK reserves the right to amend these Terms and Condition at any time by publishing a notice on its website to that effect.